Simply Fertility is reopening for all patients

• Video consultations – we have introduced Skype consultations, counselling and nurse consents to reduce footfall in the clinic during the COVID-19 pandemic
• Clinic visits – you will be met at reception by one of our staff, with a SMILE (no handshakes!). They will ask you about any symptoms, request that you use the gel to clean your hands then take your temperature
• Moving about in the clinic – you will then be directed to your appointment. Please adhere to the social distancing rules of two metres. Our staff will be wearing personal protective equipment as per national guidelines, but again always with a SMILE
• Cleaning – a rigorous cleaning programme will be carried out throughout the day, paying particular attention to handrails, door handles, toilets and areas with a high touch point
• Hand sanitiser stations – these are available throughout the clinic
• Partners – to maximise safety we have taken the tough decision to only allow the person receiving treatment into the clinic and so partners will need to wait outside. We hope you understand

We have been in contact with many of our existing patients via the patient portal. Please contact the team on your portal, call us on 01245 201 544 or email us at enquiries@simply-fertility.com to progress your treatment or if you have any questions.

If you have not yet started your IVF journey, please contact us on 01245 201 544 or email enquiries@simply-fertility.com so that you can find out more about being treated at Simply Fertility and we can guide you through the process.

We know the past two months have been an anxious time and we are delighted that we can now safely achieve the best possible outcomes for you. This is definitely a step in the right direction!